[DE]CoreyOnline

[DE]CoreyOnline



07 Oct

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Hi Golgotha! Has this happened more than once? If you were encountering it multiple times, logs would be great! 

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Hi Tenno, there may be some other qualifiers in addition to "Complete Vox Solaris" -- are you sure you've completed them all? Also, while you can view the Mercury Junction early, you have to actually complete all Nodes on the way to the Junction before you can attempt it. 

If neither of those tips help, please send along a screenshot of what you're seeing! 

Comment

We are investigating audio problems!

¡Estamos investigando problemas de audio!

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We’ve deployed a small iOS update that addresses two crash causes. Some new players reported being unable to complete the initial install while the app was backgrounded, and this update aims to resolve that.

While we are calling this a hotfix, it is actually a small CERT update (learn more about what that means here). Depending on your Automatic App Update preferences, you may need to manually update the app.

Fixes

  • Fixed crash that could occur when leaving a Mission, Dojo, or Relay with some Ephemeras equipped.
  • Fixed an issue causing the app to crash when installing the initial download in the background of your iPhone or iPad.

04 Oct

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Happy Friday, Tenno! This small but mighty Hotfix addresses prevalent crashes that we wanted to fix before the weekend hit and you all get to enjoy what Koumei & the Five Fates brought. Thank you! 

Fixes:

  • Fixes towards crashes that could occur if someone leaves the mission/Dojo/Town/Relay wearing certain types of Ephemeras. 

For list of known issues for Koumei & the Five Fates that require future code changes and cannot be addressed in a Hotfix, visit our dedicated thread: ...

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Hi Tenno, could you be using Auto Melee? If you are in Melee Mode you can toss. If your Auto Melee is off, you can toss by aim gliding and hitting Melee. Thanks! 

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Hi Tenno, tapping this icon (image 1) opens up this menu (image 2) which will allow you to mark items! 

 

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Hi Tenno, more info would be incredibly helpful! Could you send screenshots along to help us understand what you are experiencing? Also please let us know what Graphics preset you are using. A screenshot of your graphics settings menu would also be helpful. 

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Thank you Mrcrumpitizer! As was correctly stated, TennoGen works differently than any other item type in the game as it involves the work of creators outside of Digital Extremes. Because TennoGen is acquired using Platinum on Console & Mobile, but only acquirable with real world money on PC (Steam), the two ecosystems are separate and TennoGen can't travel from PC to mobile or vice versa. 

TennoGen purchased on console or mobile can move to any other console or mobile, however! 

If you are curious can read a bit more about TennoGen & Cross Platform Save here 

 


03 Oct

Comment

Sorry to hear this Tenno. We will investigate! It would be extremely helpful if you could share logs. I understand you cannot access the game from the launcher, but you can actually tap the top left corner of the screen to "send error logs" -- there is an invisible button for just this purpose. 

Tap the top left corner, then when prompted, tap your mail app icon. Then send those logs to [email protected] -- include a one sentence message so we know it's you! Thanks so much. Could you also clarify what iOS you're running and what iPad / iPhone you use?

 

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Just to confirm, were these videos taken before or after Koumei & the Five Fates released at 11AM EST Oct 2nd? I couldn't help but notice the 12:59 AM and 2:23 AM times in the video URLS you sent over, and that might have been before Koumei released (granted I don't know the time zone). If you are still experiencing this after installing the latest update, please let me know! 

Comment
16 hours ago, Golgotha2 said:

Is it fixed?

Yes Tenno!

23 hours ago, [DE]CoreyOnline said:

iOS Fixes:

  • Fixed missing virtual joystick during The Sacrifice Quest preventing touch control players from progressing. 

 

 

Comment

Thanks for the report, Tenno! We will investigate on our end, but the next time this happens can you please grab your game logs asap and send them to us?

You can select 'send error logs' tap your mail app icon, and mail them directly to [email protected] in this case. Just include as short sentence so we know it's you & remember which issue this is! 

 

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Thank you Tenno! We recently identified a bug where melee animations can break after exiting one of those tunnels (elevators in the case of the Zariman) into a mission. Working on a fix now!

Comment

Hi Tenno, is this still occurring? It's always possible you were trying to load in just as the update was rolling out. 

Can you tell us what iPhone / iPad you are on, and what iOS you are running? For example if you are on a version of iOS 15, we highly recommend updating to the latest iOS. 


02 Oct

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Changes: 

  • The Relic Reward selection screen will now show the crafted/owned status of the items within the cracked Relics!
    8c844ab692d906a3be7cb5134021a1ba.jpg
    • We intended to ship this with Koumei (as it was mentioned in our ...
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Hi Tenno, is there any additional information you can provide? A screenshot or video? You could post those here or email directly to [email protected] if that's easier. 

 We are trying to reproduce your issue, but we're not experiencing it across a number of devices + Warframe loadouts. 

Thank you Tenno, we have identified the issue and will address  as soon as possible via hotfix / update. 

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UPDATE 37: KOUMEI & THE FIVE FATES 

Seize the threads of destiny with Koumei!

Koumei & the Five Fates introduces the 58th Warframe Koumei and her signature weapons, the Higasa and Amanata, as well as a new “Shrine Defense” game mode. Venture into Saya's Fate Dream from Koumei's Shrine in Cetus to protect the Ostrons from the horrors dormant beneath their shores.

Caliban & Nova have both been reworked and are ready for you to revisit them in your Arsenal! Your trusty Companion sidekicks have also received further changes in Phase 2 of the Companion Rework. 

We have also continued on our efforts to improve the New Player Experience Improvements with further changes to Quests and general QOL changes to h...

Read more

30 Sep

Comment

Yes! October 2nd update will contain this fix. Thank you for your patience Tenno. 

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Hi, we would need more information and would encourage you to get in touch with customer support! Thank you & best of luck! We are not aware of any official issue with Cross Platform Save, AppleID, or setting up either. I'm certain you'll get it sorted with CSR support! Also check out the Cross Save page: https://www.warframe.com/news/cross-platform-save